Introduction Sharmic Engineering (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.sharmic.co.uk (the “Site”), including when you entered our competitions. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
This policy is effective 2026, and any updates will be posted on this page.
Information We Collect
We collect personal information when you use our “Contact Us” form, including:
- Full Name
- Email Address
- Contact Number
Additionally, when you subscribe to our email newsletter, we collect:
- Email Address
Competition Entries Our recent competition to win a voucher was open to UK residents aged 18 years and over only.
For entries to that competition, we collected the following personal data:
- Full Name
- Email Address
- Contact Number
- Company Name
- Company Position
- Consent to the competition terms and this privacy policy
We may have also collected additional information from the winner (for example, to verify identity or deliver the prize).
We may also automatically collect certain information about your visit to our website using cookies or similar technologies. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries submitted via our “Contact Us” form.
- Improve our services and customer support.
- Send you news and updates if you have subscribed to our email newsletter.
- Administer the competition, including verifying eligibility (including age), contacting the winner, delivering the prize, and dealing with any related queries.
If you subscribe to our email newsletter, you will receive periodic updates about our products, services, and other news. You can unsubscribe from our email newsletter at any time by clicking the “unsubscribe” link included in each email.
Disclosure of Your Information
We do not share, sell, or distribute your personal information to third parties unless required by law or in the following situations:
- To comply with a legal obligation.
- To protect and defend our rights or property.
- To prevent or investigate possible wrongdoing in connection with the Site.
- To protect the personal safety of users of the Site or the public.
- To service providers or agents who assisted us in administering the competition or delivering the prize (under strict confidentiality agreements).
Data Security We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These include secure servers, encryption, and restricted access to data.
Data Retention We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For entries to the completed competition, we will normally retain the data for a maximum of 12 months after the competition closed. Data relating to the winner may be kept longer where necessary for prize delivery, legal compliance, or to handle any complaints. When we no longer need to retain your information, we will securely delete or anonymise it.
Your Data Protection Rights You have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we delete your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Legal Basis for Processing Our legal basis for collecting and processing the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.
For competition entries, we relied on your consent (given via the checkbox when entering). For other processing (such as responding to Contact Us forms), we may rely on legitimate interests or contractual necessity.
Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@sharmic.co.uk or 01299 878123.